Premoha Privacy Policy
Introduction and Overview
This Privacy Policy explains what personal information Premoha ("Premoha", "we", "our" or "us") collects, why we collect this information, and how we use the information we collect as well as your rights and choices regarding such information. Our Privacy Policy applies to our collection of your information in our stores, on our website, our collection of your information via any channel that you may interact with us, including but not limited to, postal mail, email, phone, live or automated chat, SMS/MMS/text, social media platforms and your use of any Premoha online service location that posts a link to this Privacy Policy and all features, content, and other services that we own, control, or make available via any channel (collectively, the "Services").
For purposes of this Privacy Policy, "Personal Information" means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to you. By using the Services or interacting with us offline, you agree to our Terms and Conditions and to our collection, use, and disclosure practices and other activities as described in this Privacy Policy. If you do not agree and consent, discontinue use of the Services.
Information We Collect
Information You Provide
We collect Personal Information you provide directly via the Services, including but not limited to when you register for an account, update your profile, access our content, use the Virtual Try On features available on our website, make a purchase, participate in a sweepstakes, contest, survey, or other promotion ("Promotion"), contact customer support, sign up for our text messaging program, or apply for a job.
Please note that we need certain types of information to provide the Services to you. If you do not provide us with such information, or if you ask us to delete that information, you may no longer be able to access or use the Services.
This Personal Information includes:
- Contact Data. We collect your first and last name, e-mail address, postal address, phone number (and mobile carrier, if you enroll in our text messaging program), and other similar contact data.
- Credentials. We collect passwords and other information for authentication and account access.
- Demographic Data. We collect demographic information including your age, birth month and/or day, gender, and country.
- Payment Data. When you make a purchase, we collect payment data, such as your credit card number, so our payment processing vendors can process your payment.
- Profile Data. We collect your interests, favorites, wish lists, ring size preferences, and other profile data.
- Contacts. We collect data about your contacts in order to fulfill a request by you. For example, when you email a friend or refer a friend through the Services, we need your and your friend's names and e-mail addresses. By using this functionality, you acknowledge and agree that you have your contacts' consent for us to use their contact information to fulfill your request.
- Content. We collect the content of messages you send to us, such as feedback and product reviews you write, messages sent to us through our text messaging program, messages sent through any live or automated chat feature, questions and information you provide to customer support or comments and content that you may post on social media channels.
How We Use Information
We use the information we collect to:
- Provide, maintain, and improve our Services and products.
- Process transactions and send you related information, including confirmations and invoices.
- Send you technical notices, updates, security alerts, and support and administrative messages.
- Respond to your comments, questions, and requests, and provide customer service.
- Communicate with you about products, services, offers, promotions, rewards, and events offered by Premoha and others, and provide news and information we think will be of interest to you.
Your Rights
Depending on your location, you may have certain rights regarding your Personal Information, such as the right to access, correct, delete, or restrict the use of your data. To exercise these rights, please contact us at privacy@premoha.com.
Security
Premoha takes reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. However, no internet or email transmission is ever fully secure or error free.